- This topic has 1 reply, 2 voices, and was last updated 2 weeks, 6 days ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Hi just purchased. I’ve copied the password you assigned and pasted it into “current password” section, then tried to create a new password.
The message I receive is that the current password is incorrect.
What to do?
vickijolene
<span style=”color: #555555; font-family: Roboto, HelveticaNeue, sans-serif; font-size: 15px;”> </span><em style=”color: #555555; font-family: Roboto, HelveticaNeue, sans-serif; font-size: 15px;”>@9q5YkYFF@i7 is current password
Hi @<span style=”background-color: #fbfbfb; color: #4f4f4f; font-family: Poppins, Helvetica, Arial, Verdana, sans-serif; font-size: 14px;”>vickijolene</span>
At first, thank you for choosing our theme and service.
To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.
Once we have this information, we’ll be better equipped to identify the issue and provide a solution.
Kind Regards