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  • #77338
    VickiJolene Reece
    Participant
    Premium Member

    Hi just purchased. I’ve copied the password you assigned and pasted it into “current password” section, then tried to create a new password.

    The message I receive is that the current password is incorrect.

    What to do?

    vickijolene

    <span style=”color: #555555; font-family: Roboto, HelveticaNeue, sans-serif; font-size: 15px;”> </span><em style=”color: #555555; font-family: Roboto, HelveticaNeue, sans-serif; font-size: 15px;”>@9q5YkYFF@i7  is current password

    #77344
    vako
    Keymaster
    Premium Member

    Hi @<span style=”background-color: #fbfbfb; color: #4f4f4f; font-family: Poppins, Helvetica, Arial, Verdana, sans-serif; font-size: 14px;”>vickijolene</span>

    At first, thank you for choosing our theme and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

    Kind Regards

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