- This topic has 13 replies, 3 voices, and was last updated 2 years ago by
George.
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June 10, 2023 at 12:46 am #71272
Not quite sure how to explain it… if you visit my site and slowly shrink the browser window, you will notice how the logo gets very small but then goes back to proper full width once you get past the glitchy screen size
I am not utilizing a banner image, this graphic is just set with the logo option.
I’ve played around with different settings… responsive logo, mini logo, header image, etc. all to to avail.
June 10, 2023 at 11:13 pm #71273Hi David,
Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.
Kind Regards
June 13, 2023 at 11:25 pm #71295…on a desktop computer, when the browser width is between 865px and 755px (I think) the logo/header suddenly shrinks, but at all other browser sizes it is fine – full width
June 14, 2023 at 6:11 pm #71299June 14, 2023 at 7:39 pm #71301Hi David,
Actually, we can spot that on that size for some reason different logo loads, so it means that the website uses 2 different size images as the logo.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
June 14, 2023 at 10:21 pm #71308This reply has been marked as private.June 16, 2023 at 5:30 pm #71313Hi David,
We started the investigation process of the issue, please don’t change the login URL till our next response.
Kind Regards
June 20, 2023 at 1:02 pm #71322Hi again,
I’ve added a little CSS for mentioned dimensions, please check it.
Kind regards,
GeorgeJune 21, 2023 at 4:59 pm #71330That seems to have done the job, thank you!
Where is the CSS saved? (so that I can make note of the change)
June 21, 2023 at 6:34 pm #71334Feel free to contact us at any time, we are more than happy to help.
Kind Regards
June 21, 2023 at 9:37 pm #71338many of my blog posts will no longer load since these changes, please HELP
June 21, 2023 at 10:41 pm #71339nevermind I think it’s ok now
June 22, 2023 at 2:33 pm #71344Hi again,
We’ve added the CSS in custom css and js plugins css script, you can easily find it in dashboard.
Kind regards
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