Viewing 13 posts - 1 through 13 (of 13 total)
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  • December 8, 2021 at 8:49 pm #65098
    D Murphy
    Participant
    Premium Member

    Hi, I’m trying to make sure that the logo on the menu bar is not oversized when seen through the mobile phone versions. I can change the size in desktop version, but the others don’t change as well..

    Thanks

    December 8, 2021 at 9:35 pm #65099
    D Murphy
    Participant
    Premium Member

    Ok, fixed it by resizing the image to much smaller. Apparently it doesn’t re-size on its own.

    But, I still have a question about the header. I used the exact dimensions that are described as optimal, but the header image doesn’t fit right (gets cut off) in the mobile/tablet versions. Could someone suggest a fix? Thanks.

    December 9, 2021 at 1:16 pm #65105
    vako
    Keymaster
    Premium Member

    Hi D Murphy,

     

    Please share your website URL and we will check for possible solutions.

     

    Kind Regards

    December 10, 2021 at 1:19 am #65114
    D Murphy
    Participant
    Premium Member

    Trasna.online

    December 10, 2021 at 12:14 pm #67150
    vako
    Keymaster
    Premium Member

    Hi D Murphy,

     

    We checked your shared website link and the header image is responsive on our end, can you please share the screenshot of the issue?

    To share screenshots, please try to use https://imgur.com/upload

     

    Kind Regards

    December 10, 2021 at 3:21 pm #67151
    D Murphy
    Participant
    Premium Member

    December 10, 2021 at 4:27 pm #67156
    D Murphy
    Participant
    Premium Member

    View post on imgur.com

     

    In the website editor, the layouts seem to be responsive when toggling between different device viewers. But, when actually using a mobile phone, or my wife’s, the side alt button and the logo are misaligned, above where they should naturally be on the main navigation bar. Could you please advise?

    Also, the header does seem to get cropped oddly on both the top and bottom instead of simply resizing.

    December 10, 2021 at 7:46 pm #67158
    vako
    Keymaster
    Premium Member

    Hi D Murphy,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    December 10, 2021 at 8:03 pm #67160
    D Murphy
    Participant
    Premium Member
    This reply has been marked as private.
    December 10, 2021 at 8:27 pm #67163
    vako
    Keymaster
    Premium Member

    Hi D Murphy,

     

    Done, please check and let us know if you need any further help.

     

    Kind Regards

    December 10, 2021 at 9:00 pm #67167
    D Murphy
    Participant
    Premium Member

    Thanks so much! So quick. You guys are awesome.

     

    December 10, 2021 at 9:09 pm #67168
    D Murphy
    Participant
    Premium Member
    This reply has been marked as private.
    December 11, 2021 at 10:23 pm #67170
    vako
    Keymaster
    Premium Member

    Hi D Murphy,

     

    We have not changed anything related to the PC screens, please renew the login URL and we will check for the issue.

     

    Kind Regards

     

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