[Psinegre78]

Hello,

I wanted to use the Life Style template, but I don’t understand, I only have one item that appears on the first page, when there should be several

Thanks for your help

Pascal

[vako]

Hi Pascal,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Psinegre78]

This reply has been marked as private.

[Psinegre78]

Hi,

I have install the plugin.

What is the next step ?

Thanks

Regards

[vako]

Hi Pascal,

 

We need generated login URL you get from the plugin to access your website.

 

Kind Regards

[Psinegre78]

This reply has been marked as private.

[vako]

Hi Pascal,

 

We tried to access your website built it responds that the site cant be reached, please check the URL if it’s valid and share again.

 

Kind Regards

[Psinegre78]

This reply has been marked as private.

[vako]

Hi Pascal,

 

Same, unfortunately, we event tried to visit your website as a regular user but your website does not load.

 

Kind Regards

[Psinegre78]

I not understand, we have any probleme to load our website…………….

[vako]

Hi Pascal,

 

Yes, we can’t access your website even as a regular user, it always gives us messages that the response took too long and the site cant be reached.

Please contact your server/hosting provider and ask them to check for the issue.

Kind Regards

[Psinegre78]

I have find the solution, thanks

[vako]

Hi Pascal,

 

We are glad that you were able to found out the solution by yourself.

Feel free to contact us at any time, we are more than happy to help.

 

Kind Regards

[Author]

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