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  • #75799
    Alexandre Lorget
    Participant
    Premium Member

    Hello,

    After trying to edit the shop page (plugin Woo Commerce) with Elementor Pro, I have an issue, the shop page isn’t available on mobile.

    Only the image but no navigation or other clickable icon

    With wp debug, I have this message :

    “Cannot redeclare ashe_typography_cal() in wp-content/themes/ashe-pro-premium/inc/customizer/dynamic-css.php on line 542

    I tried to desactivate Elementor, but nothing helps

    you can see the website here : https://pochondeluxe.fr

    Thanks very much !

    #75803
    vako
    Keymaster
    Premium Member

    Hi Alexandre,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    #75804
    Alexandre Lorget
    Participant
    Premium Member

    Hello there,

    I’ve juste reinstalled all the website.

    I think it was the plugin woocommerce.

    Now everything is working

    Thanks

     

    #75805
    vako
    Keymaster
    Premium Member

    We are glad that you have managed to fix the issue by yourself.

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

    Kind Regards

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