[LAM Co Social]

Hi, I’ve set up my Instagram Feed and added the widget in the correct section, but it isn’t displaying in the Instagram widget. I tried adding it just to the footer and it does display, but only on half of the footer space. Do you have any suggestions?

[vako]

Hi @LAM Co Social

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

 

Kind Regards

[LAM Co Social]

This reply has been marked as private.

[vako]

Hi @LAM Co Social

 

At first sorry for the late reply, we had holidays

As we see the Instagram widget is placed in the incorrect widget area to be shown, please waht the video guide gain and  follow step by step:

https://www.youtube.com/watch?v=E8vmC4BPU0U&t=21s

 

Kind Regards

[LAM Co Social]

This reply has been marked as private.

[vako]

Hi @LAM Co Social

 

1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch the which one was the source for the issue.

 

2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

 

Kind Regards

[Author]

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