Viewing 6 posts - 1 through 6 (of 6 total)
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  • #54948
    Samantha Garstin
    Participant
    Premium Member

    Thank you for reaching out to us. This is actually being caused by custom CSS coming from your theme which is targeting the feed. Can you remove the following CSS or contact your theme developer about removing the CSS which should resolve this issue:

    .bard-instagram-widget #sbi_images .sbi_photo {
    height: auto !important;
    }

    The CSS is on line 2843 of your themes style.css file. I did this but it has not fixed the error. Do you have any advice? With gratitude Samantha

    #54961
    vako
    Keymaster
    WP Royal Team

    Hi Samantha,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #54977
    Samantha Garstin
    Participant
    Premium Member
    This reply has been marked as private.
    #54985
    vako
    Keymaster
    WP Royal Team

    HiĀ Samantha,

     

    It’s all sorted now, please check.

     

    Kind Regards

    #55024
    Samantha Garstin
    Participant
    Premium Member

    Thank you so much! That’s amazing šŸ™‚

    #55035
    vako
    Keymaster
    WP Royal Team

    You are welcome, feel free to contact us anytime.

     

     

     

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)
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