Viewing 6 posts - 1 through 6 (of 6 total)
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  • #60763
    Line Orloff Christensen
    Participant
    Premium Member

    I’m having problems editing images in bard pro. When I crop images the edited version is show in media library but when adding an image to a post it is the original, not cropped version that is featured.

    I’m a newbie and sure there is a easy solution that I just haven’t figured out.

    Can you help me fix this issue?

     

    Thanks!

    #60764
    vako
    Keymaster
    WP Royal Team

    Hi Orloff,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #60767
    Line Orloff Christensen
    Participant
    Premium Member
    This reply has been marked as private.
    #60769
    vako
    Keymaster
    WP Royal Team

    Hi Orloff,

     

    We checked your website, all the images presented on the blog page has the same dimensions, after that, we checked the image source from the origin and they inherit the crop sizes mentioned.

    Please tell the dimension of the images you want to be cropped and we will try to rebuild them with the plugin Ajax Thumbnail Rebuild

     

    Kind Regards

    #60776
    Line Orloff Christensen
    Participant
    Premium Member
    This reply has been marked as private.
    #60777
    vako
    Keymaster
    WP Royal Team

    Hi Line,

     

    That can be the solution. Anyway if you will need any help please feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)
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