- This topic has 8 replies, 3 voices, and was last updated 2 years, 9 months ago by Nick.
May 20, 2020 at 8:43 pm #51552
I found an issue, and a WordPress expert said that “header image is set to HTTP instead of https so if you visit the https version of your site the image can’t load due to “mixed content” error.” What happens is if I type in my website address, it won’t show the header or any of my posts. When I click on a link for my website, it shows up with the header and posts. How can I fix this?May 21, 2020 at 10:23 am #51564vakoKeymasterWP Royal Team
Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?
Kind RegardsMay 21, 2020 at 7:05 pm #51580
The website is lifeissimplysweet.com
If that address is typed- not clicked on the link, not copied and pasted- but typed into the address bar, it looks like this: https://ibb.co/7nRjkPg
If you click on a link to the site, or if I click “View Site” through Word Press, it shows up how it should, like this: https://ibb.co/pwhHR9L
As mentioned before, the Word Press expert said that “header image is set to HTTP instead of https so if you visit the https version of your site the image can’t load due to “mixed content” error.”May 22, 2020 at 5:20 pm #51917vakoKeymasterWP Royal Team
I will redirect this topic to the developers and they will check.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind RegardsMay 26, 2020 at 8:35 am #51983
We still waiting for you, please grant site access and we will check it.
NickMay 27, 2020 at 7:33 pm #52032This reply has been marked as private.May 29, 2020 at 2:16 pm #52070
Your site is not set https see image
So first make sure that all site is pointed to SSL and then we will check the image.
Currently your site running without SSl
NickJune 3, 2020 at 9:19 pm #52159
I changed the WordPress address to be https and changed the Site addresses to be https.June 6, 2020 at 9:37 am #52187
Ok but you need to updates all URL’s in your database as well to point all old HTTP links to https, you can try to use Really Simple SSL plugin which will do this for you and install a valid SSL certificate on your site (currently you have not SSL installed – please see the image below https://imgur.com/a/0CHxZHK ), all be fine then, Setting up SSL is bit tricky, so I recommend you to learn more about it or hire someone who will help you to set up it correctly.
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