• This topic has 1 reply, 2 voices, and was last updated 3 years ago by vako.
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  • #61468
    Megan Ariagno
    Participant
    Premium Member

    I recently purchased and installed the bard pro theme to my wordpress site – I didn’t have much there as I’m just starting but there were a few things like menu etc that had been established previously.  However when I activate a predefined style or import demo content i’m left with nothing that resembles the demos – I tried to attach a screenshot so you could see but the link to add an image does not allow me to attach it directly from my computer so I don’t know how to show you. It’s essentially blank – no images, no sliders, no menu buttons, nothing.  Do i not get the actual content shown in the demo to work from?  How do i fix it and get it to look like the demo so that I can edit the content within that framework?

    #61476
    vako
    Keymaster
    WP Royal Team

    Hi Megan,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

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