[Nicole Schoofs]

Hi, All of a sudden in my main navigation menu, there is no drop-box anymore that shows the pages under the ‘parent’ page. What happened?

I tried to recover my theme just before the latest bard update , but this didn’t help.

Hopefully this can be sorted soon.

Thanks,

 

[vako]

Hi Nicole,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Nicole Schoofs]

This reply has been marked as private.

[vako]

Hi Nicole,

 

To be honest, we had some issues with the latest updates but we fixed it yesterday, seems that some issue appears locally now on your end.

I will redirect this topic to the developer’s board and they will contact you.

 

Kind Regards

[Nicole Schoofs]

Thanks Vako for looking into it, and sending it on to the developers board.

Kindest regards

 

[vako]

Hi Nicole,

 

At first, sorry for the late reply, we had holidays.

Our developers are working on the issue, we will release a new update and this issue will be fixed. You will receive updates today in the Dashboard > Appearance > Themes section.

Our apologies for the inconvenience and thank you for your patience.

 

Kind Regards

[Nicole Schoofs]

Thanks! all seems to be back to normal again! 🙂

 

[vako]

Hi Nicole,

 

Wow, its best news of the day, thank you for your response and our apologies for the inconvenience.

 

Kind Regards

[Author]

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