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  • #74438
    Sebastian Sienkiewicz
    Participant
    Premium Member

    Good morning, I apologize in advance for my English, I use a translator.

    I can’t change the Header Image. The desktop version is too large. And for the tablet and phone versions, a new and old photo appears. I deleted the previous photo from the WordPress library but it still appears. Please help. Thank you in advance for your help. Screenshots are attached.

    http://www.zboiska.com.pl

    Regards,
    Sebastian

    #74444
    vako
    Keymaster
    WP Royal Team

    Hi Sebastian,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #74448
    Sebastian Sienkiewicz
    Participant
    Premium Member
    This reply has been marked as private.
    #74449
    Sebastian Sienkiewicz
    Participant
    Premium Member
    This reply has been marked as private.
    #74451
    vako
    Keymaster
    WP Royal Team

    Hi Sebastian,

     

    We are glad that you were able to find the solution by yourself.

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

     

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