Viewing 7 posts - 1 through 7 (of 7 total)
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  • #77329
    Wiktor Szafranowicz
    Participant
    Premium Member

    Hi,

    I’m having trouble with my gallery images—they don’t resize properly. They look fine in the draft view, but once the post is published, they appear in different sizes. I’d really appreciate any help with this.

    Draft (resize option enabled):

    Draft

    Published post:

     

    #77331
    vako
    Keymaster
    Premium Member

    Hi Wiktor,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    #77332
    Wiktor Szafranowicz
    Participant
    Premium Member
    This reply has been marked as private.
    #77349
    Wiktor Szafranowicz
    Participant
    Premium Member

    Any news on the issue?

    #77361
    Wiktor Szafranowicz
    Participant
    Premium Member

    Hey, Vako,

    any news? The temporary login will expire soon…

    #77363
    Nick
    Keymaster
    WP Royal Team

    Hi,

    Sorry for late reply, we’ve missed your support query during redirect.

    I’ve tested Ashe Pro with your images and everything works fine – https://promisevessel.s3-tastewp.com/gal/

    Try to delete those images from your Media Library and upload them again, then after you add them to the new gallery block – set Resolution to Medium or Thumbnail and also don’t forget to enable “Crop images to fit” option.

    Kind Regards

    #77364
    Wiktor Szafranowicz
    Participant
    Premium Member

    Thanks for you reply.

    I added some new pictures, looks like it works a bit better, though not fully: https://planszowkiwedwoje.pl/2025/09/support-wproyal-test/ 4 of 6 images are resized, 2 are not. But another gallery that I added works fine in the same post.

    I also contacted the author of Lightbox for Gallery & Image Block plugin, as it’s the only plugin I’m using that affects gallery (he calims it’s a theme issue).

    Maybe there’s something I’m missing? The settings seem ok (medium size, crop to fit). Anyway, I’ll keep to monitor the issue and if it’s back I’ll let you know.

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