- This topic has 10 replies, 2 voices, and was last updated 1 year, 11 months ago by vako.
April 26, 2021 at 9:35 pm #61111
i have installed the Ajax thumbnail rebuild for my site and it seemed to work but one of my featured images is bigger that the other one. Is there anything you can do?
and any advice to avoid this in the future?
Thank youApril 26, 2021 at 9:59 pm #61115
i will also love to know how i can remove or add some social icons at the top bar of blog, for example how do i remove Vimeo or Behance because i do not use them now? and if i want add it back in the future how to go about it?
thank you againApril 27, 2021 at 12:47 pm #61125
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind RegardsApril 27, 2021 at 1:05 pm #61129This reply has been marked as private.April 27, 2021 at 5:33 pm #61142
We are in the testing process, images themselves respond with the coped sizes but on the live site they appear with different dimensions, we are still working on the issue, please be patient.
Kind RegardsApril 27, 2021 at 5:37 pm #61143
okay, no problem, i’ll be patient
what about the second issue i asked ? about removing or adding social media icons on home page.( Behance, Vimoe, etc)April 27, 2021 at 5:42 pm #61144
Regarding the second, issue please navigate to Dashboard > Appearance > Customize > Social Media, you need to clear the URL field to remove the social media or add a link to show it on the site, please see these screenshot: https://nimb.ws/kXK0S7
Kind RegardsApril 27, 2021 at 7:05 pm #61148
your screenshot isn’t visible/clickable but i was able to solve the second issue with your instructions, thank you
now i’ll wait for first issue to be solved..April 28, 2021 at 12:36 pm #61161
At first, sorry for the late reply, our developers investigated the issue and seems that we have some minor bug in the theme’s codes, we need few days to fix it, theme update will fix the issue, our apologises for the inconvenience and thank you for your patience.
Kind RegardsApril 28, 2021 at 1:03 pm #61170
okay no problem, i can wait few more daysApril 28, 2021 at 1:11 pm #61172
We appreciate your understanding, we are doing our best to fix the issue in a short time.
- You must be logged in to reply to this topic.