Viewing 15 posts - 1 through 15 (of 17 total)
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  • #71872
    Andy Spiteri
    Participant
    Premium Member

    Hello,

    I’m having troubles getting my favicon to show up on Google Search, and I’m looking to see if there are any developers that might be able to assist me in getting it to work. I’m following the Google guidelines, and I know my favicon is set up properly in WordPress, but I’m having isues with step 2, which is:

    2. Add a <code dir=”ltr”><link> tag to the header of your home page with the following syntax:

    <span class="tag"><link</span> <span class="atn">rel</span><span class="pun">=</span><span class="atv">"icon"</span> <span class="atn">href</span><span class="pun">=</span><span class="atv">"/path/to/favicon.ico"</span><span class="tag">>
    
    This is the url of the favicon:
    https://omegametroid.com/wp-content/uploads/2023/09/omegametroidfavicon.jpg
    
    
    </span>

     

    I’m not sure how to do this myself unfortunately, so if anyone could assist, I’d be very grateful.

    Andy

     

    #71880
    vako
    Keymaster
    Premium Member

    Hi Andy,

     

    At first, thank you for choosing our theme and service.

    Actually, the request you submitted, requires custom coding which is beyond the scope of our support. Any way ill redirec this topic ot the dev team and they will fins a solution for you.

     

    Kind Regards

    #71891
    George
    Moderator
    Premium Member
    This reply has been marked as private.
    #71892
    George
    Moderator
    Premium Member
    This reply has been marked as private.
    #71900
    Andy Spiteri
    Participant
    Premium Member
    This reply has been marked as private.
    #71904
    vako
    Keymaster
    Premium Member

    Hi Andy,

     

    We started the investigation process of the issue, please don’t change the login URL till our next response.

     

    Kind Regards

    #71908
    George
    Moderator
    Premium Member

    Hi again,

    I’ve reviewed the case and before working on code you’ve provided please check if you have followed all the possible nocode solutions like in this article for example:

    Favicon Not Showing WordPress (Quick Fix)

    Kind regards,
    George

    #71909
    Andy Spiteri
    Participant
    Premium Member

    Hi George,

     

    I have tried all of that, with one exception, I have the favicon set to 480×48 pixels since it was at 512×512 for forever and Google laid out they need a favicon in a multiple of 48×48 in order to show. I didn’t see the error listed in Inspect>Console, so I do not have that plugin downloaded, but I can try that if you notice anything different than I do.

    Thank you!

    #71915
    George
    Moderator
    Premium Member

    Please inform us if anything helps, it deosn’t actually seems to be related with our theme, have you tried to change and test it on some other themes  ?
    If none of the steps from the article helps please contact us again and we’ll try to find other solutions.

    I would recommend to retry all of the steps according instructions once more.

    Kind regards,
    George

    #71940
    Andy Spiteri
    Participant
    Premium Member

    Hi George,

    Nothing has worked so far. I’ve tried everything except inserting that piece of HTML code into my header, which I don’t know how to do. That’s what I need help with. Are you able to provide assistance?

    Thank you,

    Andy

    #71957
    George
    Moderator
    Premium Member

    Temporary login expired, please restore it and I’ll give it a try.

    Kind regards,
    George

    #71976
    Andy Spiteri
    Participant
    Premium Member

    I’m sorry George, I just saw this post! Login has been activated for another 30 days.

    Thanks again for your help!

    Andy

    #71980
    George
    Moderator
    Premium Member

    Hi again,

    I’ve explored bit more and found out that it’s recommended to use .ico file for this purpose, so please reupload the logo with but with .ico format and clear cache after this, it should solve the issue.

    Also take into consideration that your site identity icon is 480×480 not 512×512 at least as mentioned in guidlines

    Kind regards,
    George

    #71983
    Andy Spiteri
    Participant
    Premium Member

    Hi George,

    I had mentioned earlier that Google requires favicons to be a multiple of 48×48, which 512×512 is not, but I was unable to load up any higher sizes than 512. If you have any suggestions, I would be appreciative!

    Thank you,

    Andy

    #71984
    Andy Spiteri
    Participant
    Premium Member

    Furthermore – I am unable to upload filetype .ico to WordPress, and I also can’t make any .ico file bigger than 256×256

    Andy

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