Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • #64644
    Laura
    Participant
    Premium Member

    Hi there,

    I am changing the excerpt length within the theme and it is not adjusting. Currently, the excerpt is starting in the middle of sentences, not even complete words. I’ve tried adjusting the length, it doesn’t seem to do anything.

    I’m unsure how to correct this.

    I am using Elementor in case that makes a difference.

    Thank you.

    Laura

    #64645
    vako
    Keymaster
    WP Royal Team

    Hi Laura,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

     

    #64646
    Laura
    Participant
    Premium Member
    This reply has been marked as private.
    #64649
    vako
    Keymaster
    WP Royal Team

    Hi Laura,

     

    Please follow the video instruction directly, you can use any email address you preferred, shown in the video guide can be used too.

     

    Kind Regards

    #64656
    Laura
    Participant
    Premium Member
    This reply has been marked as private.
    #64657
    vako
    Keymaster
    WP Royal Team

    Hi Laura,

     

    Weird, we checked your website and the except works fine, please see the screenshot: https://nimb.ws/9PJXYE

     

    Kind Regards

    #64659
    Laura
    Participant
    Premium Member

    The pic below shows partial words and incomplete sentences. Is there a way to get control over that?

    If I go back to the blog, hat is actually that, not to mention it’s the middle of a sentence.

    Is there a way to control that or is that just how it shows up? If that’s just how it shows up I’ll have to remove the excerpts.

    #64664
    vako
    Keymaster
    WP Royal Team

    Hi  Laura,

     

    I will redirect this topic to the developer’s board and they will check for the issue again.

     

    Kind Regards

    #64705
    Nick
    Keymaster
    WP Royal Team

    Hi dear Laura,

    Nick is here from DEV team.

    The access link you have sent is expired, please update it and I will check your issue.

    Kind Regards,

    Nick

    #64706
    Laura
    Participant
    Premium Member

    Hi Nick,

    I’ve extended the expiry on the access link I provided earlier. Should be good now.

    Thank you!

    Laura

    #64707
    Nick
    Keymaster
    WP Royal Team

    Hi again,

    I have checked your site and theme works correctly,

    “Is there a way to control that or is that just how it shows up? If that’s just how it shows up I’ll have to remove the excerpts.”

    Unfortunately there is no other way to do this, this is based on Worpdress functionality and unfortunately theme has no other control over it.

    It might be some third-party plugins which might help you but there is a low chance because as I told you before WP has no control over this feature.

    Kind Regards,

    Nick

    #64708
    Laura
    Participant
    Premium Member

    Fair enough. Thanks for your help!

    Laura

    #64711
    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

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