- This topic has 12 replies, 3 voices, and was last updated 1 year, 5 months ago by
vako.
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October 13, 2021 at 5:42 pm #64644
Hi there,
I am changing the excerpt length within the theme and it is not adjusting. Currently, the excerpt is starting in the middle of sentences, not even complete words. I’ve tried adjusting the length, it doesn’t seem to do anything.
I’m unsure how to correct this.
I am using Elementor in case that makes a difference.
Thank you.
Laura
October 13, 2021 at 7:18 pm #64645Hi Laura,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
October 13, 2021 at 8:00 pm #64646This reply has been marked as private.October 14, 2021 at 12:23 pm #64649Hi Laura,
Please follow the video instruction directly, you can use any email address you preferred, shown in the video guide can be used too.
Kind Regards
October 14, 2021 at 3:56 pm #64656This reply has been marked as private.October 14, 2021 at 7:04 pm #64657Hi Laura,
Weird, we checked your website and the except works fine, please see the screenshot: https://nimb.ws/9PJXYE
Kind Regards
October 14, 2021 at 7:34 pm #64659The pic below shows partial words and incomplete sentences. Is there a way to get control over that?
If I go back to the blog, hat is actually that, not to mention it’s the middle of a sentence.
Is there a way to control that or is that just how it shows up? If that’s just how it shows up I’ll have to remove the excerpts.
October 15, 2021 at 1:18 pm #64664Hi Laura,
I will redirect this topic to the developer’s board and they will check for the issue again.
Kind Regards
October 18, 2021 at 4:06 pm #64705Hi dear Laura,
Nick is here from DEV team.
The access link you have sent is expired, please update it and I will check your issue.
Kind Regards,
Nick
October 18, 2021 at 4:34 pm #64706Hi Nick,
I’ve extended the expiry on the access link I provided earlier. Should be good now.
Thank you!
Laura
October 18, 2021 at 4:45 pm #64707Hi again,
I have checked your site and theme works correctly,
“Is there a way to control that or is that just how it shows up? If that’s just how it shows up I’ll have to remove the excerpts.”
Unfortunately there is no other way to do this, this is based on Worpdress functionality and unfortunately theme has no other control over it.
It might be some third-party plugins which might help you but there is a low chance because as I told you before WP has no control over this feature.
Kind Regards,
Nick
October 18, 2021 at 5:47 pm #64708Fair enough. Thanks for your help!
Laura
October 18, 2021 at 6:25 pm #64711Feel free to contact us at any time, we are more than happy to help.
Kind Regards
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