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Hello,
so I’ve been using the Vayne Pro theme for a while now and I’m really enjoying it, but I do have an issue I wanna resolve.
So I have a ‘Featured Slider’ feature on my site, and when in desktop mode it works great and the image is exactly the size I want it to be – the problem appears when I’m viewing my site in mobile mode. The image is way to big, and it doesn’t look good, but when I try to make the image size smaller in mobile mode, it also makes it smaller in desktop mode, which makes the image too small when in desktop mode (Screenshots here https://we.tl/t-8qxiFONzKg).
Is there a way to have one image size for desktop mode and another one for the mobile mode?
Thank you and best regards,
Matija
Hi Matija,
At first, thank you for choosing our theme and service.
Please share your website URL and we will check for possible solutions.
Kind Regards
Here’s the URL to my website: https://www.minilajf.si/
Hi Marija,
Unfortunately, it’s not possible to use images for the mobile screens separately, we also mentioned that for some reason theme responsive styles are blocked and sliders remain huge in size. We tried to adjust the CSS snippets but had no luck.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Matija,
We added a custom CSS snippet to fix the issue, please check and let us know if it works for you too.
Kind Regards
Hello,
It works! The website now looks good on desktop and mobile devices. Thank you so much for the help!
Best regards,
Matija
Feel free to contact us at any time, we are more than happy to help.
Kind Regards