[Kelly Wilhelm]

I’m new and not technical but I bought the pro version and found a layout that I liked but when I downloaded and opened it looked totally different. I wanted the demo data to be in the same format so that I could just replace with my information. I thought that was what I was getting. Can anyone help? https://ashe-pro.wp-royal-themes.com/columns2-sidebar/?ref=item-ashe-pro-page-examples-grid

[vako]

Hi Kelly,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Author]

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