• This topic has 1 reply, 2 voices, and was last updated 1 day ago by vako.
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  • #77070
    Nashvegas007
    Participant
    Premium Member

    I just installed the Ashe Pro theme. I turned off all of my plugins, installed the demo content, got a success message, but then when I activate a predefined style and go to the page there are no images and the colors scheme is off.

    Is there something I can upload via FTP to help?

    I am on a GoDaddy-hosted WordPress account.

    #77074
    vako
    Keymaster
    Premium Member

    Hi,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please also tell us which predefined style you want to import.

    Kind Regards

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