[Ruediger Kopp]

After a few days expeimwnting with the new theme suddenly the customer displays only “widgets” (and o other topics) . It had worked correctly so far.  No corresponding entry found in the errorlogs. Previewung other themes the
customizer works fine – but also when previewing “bard free” it fails.

The blog and other pages continue to work fine with the earlier configured header and menues.

Another issue however – which showed up already earlier is that when
calling the  blog page via the selection of a category ihems from the footer menu show up in the main menu (!) . For the blog as initial (home)page and other non-blog pages  this does not happen.

[vako]

Hi Ruediger,

 

Sorry for the late reply, we had some maintenance work on the website and it was impossible to reply to your issue.

Please let us know if the issue still causes trouble for your website, we will do our best to help you.

Our apologies for the inconvenience and thanks for your patience.

 

Kind Regards

[Ruediger Kopp]

Customizer  problem has didappeared in the meantime.
However the problem with mixed entries in header and footer remains.
For blog page  calls like   …blogpage/category/xyz…  entries  of headermenu and footermenu are displayed together in both the headermenu area  and the footer area. For a direct call of the blogpage (without category)  or of a single entry or any other page header and footer show correctly only the respective entries in header  meu and footer.

 

[vako]

Hi Ruediger,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Author]

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