[Chelsea Celaya]

Hello,

When I try to customize anything on my blog’s look (when I open the customize page under “Appearance”), it is taking so long to load anything that Google Chrome wants to kill the page. All I’m trying to do is update the color scheme on my blog and it keeps crashing the page. Is there something I can do to fix this?

[vako]

Hi Chelsea,

 

Thank you for reaching out. The behavior you described — the Customizer taking a very long time to load or crashing the browser — is not related to the theme itself. It usually happens when the server resources are limited (memory, PHP settings, or overall hosting performance).

Here are a few things to check with your hosting provider:

Increase PHP memory limit – ask your host to raise it to at least 256M or more.

Update PHP version – make sure your server is running a supported version (PHP 8.0+ recommended).

Disable heavy plugins temporarily – optimization, backup, or security plugins sometimes overload the Customizer.

If the issue continues after checking these with your host, please let us know and we’ll guide you further.

 

Kind regards

[Author]

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