[Lucas Hannon]

I just set up my website with Ashe Pro yesterday and have run into a few problems.

1) When I got to change the color of the content block background, the color does not change. It only stays white. It does change the color of the search box, but that’s all. I know it’s possible to change, but for whatever reason I can’t get it to work.

2) My finished footer does not show up on the website, either in customizer or on the published site. It only shows up as a white strip on the bottom of the page. But if I go to the colors tab and change the color, it shows up, but once I hit publish or switch to another tab, it goes back to being a white block.

Any help would be greatly appreciated!

[vako]

Hi Lucas,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Author]

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