- This topic has 9 replies, 3 voices, and was last updated 11 months ago by
Suniko.
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AuthorPosts
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May 10, 2024 at 10:51 am #75514
Hi Team,
After recent Ashe Pro theme update my website https://gorskim-szlakiem.pl started to show problems with CLS. Everything was fine until 04th of May 2024 when automatic theme update happened.
Main CLS is now on .main-content.clear-fix.boxed-wrapper (0.05)
Additional CLS appeared on .post-header (3x 0.01)
Together it sum up to over 0.11 which marked my website with performance issue. I’ve already checked the fonts and other components. Screenshot below:
Any guidelines around fixing this issue would be helpfull.
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This topic was modified 11 months, 2 weeks ago by
Suniko.
May 10, 2024 at 11:07 pm #75518Hi Suniko,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
May 11, 2024 at 10:25 am #75520This reply has been marked as private.May 14, 2024 at 3:35 pm #75531Hi Suniko,
Sorry for the late reply we have been on holidays
Thank you for sharing the login details. We’ve commenced the investigation process for the issue you’ve raised. Rest assured, we’ll keep you informed of any updates as soon as they become available.
If you have any additional information or if there’s anything specific you’d like us to focus on during the investigation, please let us know.
We appreciate your patience.
Kind Regards
May 14, 2024 at 4:17 pm #75536Thank you.
I’ll be waiting for an update 🙂
Best regards.
May 20, 2024 at 8:50 pm #75549May 21, 2024 at 3:54 pm #75553This reply has been marked as private.May 21, 2024 at 7:00 pm #75557This reply has been marked as private.May 22, 2024 at 2:46 pm #75558Hi again,
After testing I’ve found out that we’ve made little adjustments on header, we can’t change those adjustments now cause it’s fixing some issues related to header appearance.
Sorry for that inconvenience.
Kind regards,
GeorgeMay 22, 2024 at 2:48 pm #75559Ok so this is expected to be fixed in future update or is there anything that can be done on my page to get rid of raised CLS to take it down from 0,12 to 0,09?
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This topic was modified 11 months, 2 weeks ago by
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