[Alex Coltman]

Hi,

 

I have Bard Pro, but none of the changes I make under “Customize” are reflected on my live site. Errors include color palette, top nav menu, social icons and header image. Can you please help me resolve?

 

Thank you.

[vako]

Hi Alex,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details. To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Alex Coltman]

This reply has been marked as private.

[vako]

Hi Alex,

 

You are saving your changes as the draft, to see the changes on the live site you need to publish your changes: https://nimb.ws/rmk7x6

 

Kind Regards

[Author]

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