[Ingalill Sjögren]

Hi! My first capital letter on my homepage text has been smal and I can’t see how to change this ?

I use   Show Drop Caps on page and singel post

 

• This topic was modified 5 months, 1 week ago by Ingalill Sjögren.

[vako]

Hi Ingalill,

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, please describe your issue in more detail. Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[Ingalill Sjögren]

In admin mode when I make the posts, there is a capital letter at the beginning of what I wrote. But not on the start page

I’ve ticked that I want ( Show Drop Caps ) in post and on singel page

I like start page to look like this.

Something happens when the theme uppdated today

http://www.necessities.info

Mvh Ingalill

[vako]

Hi Ingalill,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[Ingalill Sjögren]

This reply has been marked as private.

[vako]

Hi Ingalill,

 

Please share the login URL generated from the plugin to let us access your website.

Kind Regards

[Ingalill Sjögren]

This reply has been marked as private.

[Ingalill Sjögren]

This reply has been marked as private.

[vako]

Hi Ingalill,

 

Sorry for the late reply we have been on holidays

From the loaded site, we cant see the codes which are responsible for making the first letter as a drop cup, that’s why we asked to share the login URL for the website. The URL you shared is not working it redirects us to the login page, please check the shared login URL validation and share it again, please follow the instructions step by step in the shared video.

Kind Regards

 

[Ingalill Sjögren]

This reply has been marked as private.

[vako]

Hi Ingalill,

 

We were able to access your website.

Thank you for being so cooperative. We’ve initiated the investigation process based on the provided login details. Please refrain from changing the login details until we provide you with the next update.

We’ll keep you informed as soon as we have any findings or updates regarding the issue.

Your patience is appreciated.

Kind Regards

[George]

Hello,

Sorry for very late reply, can you reopen access so that I make dropcaps work ?
I’ve missed this message and forgot about it, apologies again

Kind regards,
George

[Ingalill Sjögren]

This reply has been marked as private.

[Ingalill Sjögren]

This reply has been marked as private.

[George]

Hi again,

I’m checking it now and get back to you with results

Kind regards,
George

[Author]

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