Viewing 13 posts - 1 through 13 (of 13 total)
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  • #77440
    Iain Dunn
    Participant
    Premium Member

    This widget produces this output for my footer which I really like, its clean and simple.  I would like the same output but for the doc_categories in Document Library Pro.  How do I do it?

    Iain D http://www.earthandleaf.org

    #77446
    vako
    Keymaster
    Premium Member

    Hi Lain,

     

    At first, thank you for choosing our theme and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

    Kind Regards

    #77453
    Iain Dunn
    Participant
    Premium Member

    The links are

    Front page footer area – https://earthandleaf.org/  The left hand widget is a legacy widget – Categories.  The middle irrelevant, the right is a copy of the left.  What I would like to have on the right is the same layout of categories but from my documents in document library pro.  There is no legacy widget available in dashboard-appearance-widgets – https://earthandleaf.org/wp-admin/widgets.php or am I missing something.

    Is this possible?

    Iain

    #77458
    vako
    Keymaster
    Premium Member

    Hi Lain,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    #77461
    Iain Dunn
    Participant
    Premium Member
    This reply has been marked as private.
    #77463
    Iain Dunn
    Participant
    Premium Member
    This reply has been marked as private.
    #77482
    vako
    Keymaster
    Premium Member

    Hi Iain,

     

    If you already created a Temporary Login URL earlier, please share it here in this thread as well.

    Different support threads are handled by different support team members, so we don’t have access to URLs submitted elsewhere.

    Sharing it directly here will allow us to access your dashboard and address your issue without delays.

    Once we have the correct login link in this thread, we will check everything for you right away.

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    #77487
    Iain Dunn
    Participant
    Premium Member
    This reply has been marked as private.
    #77489
    Iain Dunn
    Participant
    Premium Member
    This reply has been marked as private.
    #77490
    Iain Dunn
    Participant
    Premium Member
    This reply has been marked as private.
    #77491
    vako
    Keymaster
    Premium Member

    Hi Iain,

     

    Thank you for the clarification.

    We’ve reviewed the situation and it appears that in order to display items from the Documents Library Pro plugin, the plugin needs to provide its own widget within the Widgets section. Since this widget doesn’t seem to be available, we recommend reaching out to the plugin’s support team for further assistance. They should be able to guide you on enabling or adding the necessary widget.

    If you need help with anything else, feel free to let us know.

     

    Best regards

     

    #77494
    Iain Dunn
    Participant
    Premium Member
    This reply has been marked as private.
    #77497
    vako
    Keymaster
    Premium Member

    You are most welcome!

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

    Kind Regards

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