Hi Fitzmeri,
Thank you for reaching out and for purchasing Ashe Pro. I completely understand your concern. After importing the demo content, the theme should look the same as the demo version on our website.
The link you shared (192.168…) looks like a local/private server address, so unfortunately we cannot access your WordPress admin panel to check things directly. That’s why it seems different on your end.
To confirm everything works properly, I recommend you try the following:
Create a temporary test site using tastewp.com
Install and activate Ashe Pro there.
Use the “Import Demo Content” option.
This will show you exactly how the demo looks when imported correctly. If it works there but not on your current setup, then the issue is related to your hosting/server configuration, not the theme itself.
If you’d like us to assist directly, please install the plugin Temporary Login Without Password and share a working login URL (with your actual domain, not the local/private IP). That way, we can check your setup from the back end and help fix the issue.
Here’s a quick guide on the plugin: https://www.youtube.com/watch?v=EMu0e78OpJo
We’ll be glad to sort this out for you.
Kind regards
.
