[Suniko]

Hi team,

Is there any new issue with WP update as ashe-full-thumbnails are being rendered in Chrome with incorrect size on my website https://gorskim-szlakiem.pl ?Example of the failed rendered featured image that uses ashe-full-thumbnail: https://gorskim-szlakiem.pl/gora-wszystkich-swietych/

It looks fine on Firefox…

 

[vako]

Hi Suniko,

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[Suniko]

Hi @vako

This problem looks exactly the same as brought in this topic some time ago: https://wp-royal-themes.com/forums/topic/7-10-featured-images-squashed-in-chrome-ok-in-other-browsers/ Here are the screenshots from Chrome and Firefox of one of my posts:

https://photos.app.goo.gl/27WiqYcrCh8CfC3Z7

Clearing cache and rebuilding thumbnails doesn’t help.

The hight and width attributes are changing in the html code but they are not being reflected in the Chrome/Edge browsers. Looks like another WordPress issue but I wanna first check with you.

Links to my posts examples that have this issue in Chrome:

https://gorskim-szlakiem.pl/kobylica-i-kozia-gora-gory-opawskie/

 

[vako]

Hi Suniko,

 

Please check the screenshot here: https://prnt.sc/oUFIYETEEhns This is how the shared blog post page looks on our end.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[Suniko]

This reply has been marked as private.

[vako]

Hi Suniko,

We added a custom CSS snippet to fix the issue. Please check and let us know if you need any further assistance.

 

Kind Regards

[Suniko]

Hey Vako,

Thank you for a CSS snippet but does it fixed the issue?

https://gorskim-szlakiem.pl/srebrna-kopa-gory-opawskie/ – the featured image (ashe-full-thumbnail) in Chrome looks as it should with <img width=”500″ height=”313″

but here https://gorskim-szlakiem.pl/kobylica-i-kozia-gora-gory-opawskie/ it still render in 1000×626…

.post-media img {

width: 500px !important;

}

doesn’t seems to do the job – how about adding custom css for ashe-grid and ashe-full thumbnail to make it width: 500px !important?

And what about functions.php change for future ashe theme update?

• This reply was modified 2 weeks, 2 days ago by Suniko.

[vako]

Hi Suniko,

 

We checked your shared link and on our end images are looking the same, please check the screenshot here: https://prnt.sc/-SEX5XVjVNPy

If you still see the issue on certain pages, it can be related to the cached data. seems that your browser or website is using caching plugins, please clear the cache and check again.

Kind Regards

[Author]

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