- This topic has 20 replies, 4 voices, and was last updated 1 year, 9 months ago by
vako.
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January 11, 2021 at 1:26 am #57867
Hi,
the “alt” Tag is not set for slider images
and the “H1” only on the startpage
can you fix this?!?
thanks a lot
January 11, 2021 at 12:10 pm #57878Hi Elisabeth,
Can you please describe the issue you have more detailed? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.
Kind Regards
January 11, 2021 at 7:06 pm #57883Hi Vako,
h1 tag fails
https://www.holzzauberei-by-sissi.de/category/aktuelles/alt tag fails for slider images
https://www.holzzauberei-by-sissi.deJanuary 12, 2021 at 1:25 pm #57908Hi Elisabeth,
I will redirect this topic to the developer’s board and they will contact you.
Kind Regards
January 13, 2021 at 6:26 pm #57941Hi Elisabeth,
The alt tag issue will be fixed in the next theme update, regarding the issue with the H1 tag we need to check your website back and as it should be shown.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
January 13, 2021 at 7:58 pm #57944This reply has been marked as private.January 16, 2021 at 5:16 pm #57981Hi Elisabeth,
On the home page, h1 tag is located in the header section – logo area, as the logo is disabled on your webiste h1 tag is missing.
Kind Regards
May 17, 2021 at 11:02 am #61471Hello !
The logo, slogan and site title are activated on my site.
But I have no H1 title on my homepage… (https://testing-girl-avis.com/)
Best Regards,
Adeline
May 17, 2021 at 12:47 pm #61478Hi Adeline,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
May 17, 2021 at 12:53 pm #61481This reply has been marked as private.May 17, 2021 at 2:52 pm #61483Hi Adeline,
I will redirect this topic to the developer’s board and they will contact you.
Kind Regards
May 17, 2021 at 3:16 pm #61485Ok thanks
May 21, 2021 at 9:58 pm #61573Hi Adeline,
Sorry for the late reply we were testing the same case on our servers and we are unable to reproduce the same issue on our end. We tried to log in to your website but seems that the login URL has expired, please renew it and set an expiration date for 1 week, our developers will check the issue on your website.
Kind Regards
May 21, 2021 at 10:48 pm #61581Hello,
OK, but I do this next Tuesday.
Best Regards,
Adeline
May 22, 2021 at 3:45 pm #61583Waiting for your answer.
Kind Regards
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