Viewing 13 posts - 16 through 28 (of 28 total)
  • Author
    Posts
  • #76023
    Joachim
    Participant
    Premium Member

    I have used the AJAX plugin already and it does not work.

    #76024
    Valerie Stimac
    Participant
    Premium Member

    Same as others, this does not fix the issue. It is still a problem with the theme.

    #76047
    Nick
    Keymaster
    WP Royal Team

    Hi All, we are working on this issue and provide an update of themes today or tomorrow.

    Kind Regards,
    Nick

    #76050
    Nick
    Keymaster
    WP Royal Team

    Hi all again, please update to the latest theme version 3.7.8, clear cache(if you have) , regenerate thumbnails and all be fine then.

    Kind Regards,
    Nick

    #76053
    Valerie Stimac
    Participant
    Premium Member

    This did not work for me, the problem persists.

    • This reply was modified 5 months ago by Valerie Stimac. Reason: extra words
    #76056
    Suniko
    Participant
    Premium Member

    So I made a small discovery today and maybe this will help some of you to fix your issues with featured image.

    If you setup your ashe-grid-thumbnail on personalize tab Blog Page->General – Grid Thumbnail Crop Width and Height to for example 600×600 it will set resolution of your featured image in main blog page to 600×600.

    HOWEVER inside the single post the featured image is getting dimensions from ashe-full-thumbnail script from functions.php. Now if you set it to be LESS then Grid Thumbnail Crop dimensions the AJAX Rebuild is failing to rebuild the single post featured image.

    What fixed my issue was: go to appearance tab in main menu -> find theme code editor -> go to functions.php. and find this line of code:

    // Custom Image Sizes

    add_image_size(

    ‘ashe-slider-grid-thumbnail’,

    ashe_options( ‘featured_slider_crop_width’ ),

    ashe_options( ‘featured_slider_crop_height’ ),

    true

    );

    add_image_size(

    ‘ashe-full-thumbnail’,

    1140,

    9999,

    true

     

    Change the dimensions of image to be 1 px larger than the value you set for the Ashe Grid Thumbnail Crop, save and then go again to AJAX Rebuild and rebuild all your featured image thumbnails.

    For example: if your Ashe Grid Thumbnail is set to 600×600 make ashe-full-thumbnail 601×601

    Hope that will help some people 🙂

    Disclamer: Of course you have to know what you are doing with php scripts as if done incorrectly it might break your website even more.

    #76058
    Valerie Stimac
    Participant
    Premium Member

    Thank you for that info @Suniko, but I do not feel comfortable doing this. I will wait for a theme update that fixes it.

    #76067
    Charelle
    Participant
    Premium Member

    @vako

    Well, this didn’t work. I updated WP + themes + plugins, installed Ajax, deleted page cache, rebuild thumbnails with Ajax… And now all of my featured images look horrendous and in the wrong size (square), some of them are still the old size, and some of them are still small. This is horrible.

    Website: http://www.charisfar.com

    Please fix this ASAP!

    • This reply was modified 5 months ago by Charelle.
    #76070
    Nick
    Keymaster
    WP Royal Team

    Hi All, Today we have found that the latest WP update causing this issue – a lot of other themes have been affected – you can read more on the official WP site https://core.trac.wordpress.org/ticket/62413

    So let’s wait for the latest WP update which will be available very soon (today or maybe tomorrow as wp.org has reported)

    But keep in mind that we are also working hard on this issue to find a workaround before the latest WP update is released, so if we find a solution we will update the theme ASAP – keep an eye on theme and WP updates :).

    Kind Regards,
    Nick

    • This reply was modified 5 months ago by Nick.
    #76086
    Valerie Stimac
    Participant
    Premium Member

    @nick Several of the comments and threads told you this only started with the latest update to WordPress… confused as to why it took you almost a week to read our comments and figure that out… 🤔

    #76087
    Joachim
    Participant
    Premium Member

    @Vako: That’s a bad solution. It does not work. Maybe just put it back as it have been before the update. 😀

    #76091
    Nick
    Keymaster
    WP Royal Team

    New WP 6.7.1 is available for now, please update it, update our theme as well (if you have not updated it yet), and rebuild thumbnails and all be fine then.

    Kind Regards,
    Nick

    #76136
    Charelle
    Participant
    Premium Member

    Here also fixed, thanks!

Viewing 13 posts - 16 through 28 (of 28 total)
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