#70344
vako
Keymaster
WP Royal Team

Hi Andy,

 

Weird case, that’s why we asked to share a secured login URL for your website, we will check for the site settings, maybe there are some settings incorrectly set up.

The login URL we are requesting is safe, you don’t need to share a username or password, just generated login URL which you can remove at any time.

 

Kind Regards