- This topic has 3 replies, 2 voices, and was last updated 2 months ago by
Mollie Morrissette.
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June 19, 2026 at 7:40 pm #77846
On the homepage/archive view, post excerpts are stripping all HTML, including paragraph tags and hyperlinks. I need to know which function or filter the theme uses to generate and output excerpts on archive pages, so I can preserve paragraph formatting and links.
Also, is it possible to be notified when an answer is provided? So far, I have never received emails in response.
June 20, 2026 at 12:13 am #77847Hi,
Thank you for your message.
The theme does not control the way HTML is stripped from post excerpts. This behavior is handled by WordPress core excerpt functions.
By default, WordPress automatically removes HTML tags from excerpts, including paragraph tags and hyperlinks. Because of this, links and paragraph formatting will not appear in the standard archive/homepage excerpt output.
If you need excerpts with preserved formatting or clickable links, this would require custom development or a plugin that modifies the default WordPress excerpt behavior.
Regarding email notifications, once we reply to your support request, you should receive a notification via email. If you are not receiving our responses, please also check your spam/junk folder.
Kind Regards
June 20, 2026 at 1:47 am #77848Here is what I was informed:
That response from Ashe support is both helpful and a bit of a cop-out. They’re confirming the theme uses standard WordPress excerpt functions — which actually means our filter approach SHOULD have worked and I’m still puzzled why it didn’t. But they’re right that the behavior ultimately comes from WordPress core.
<p class=”font-claude-response-body break-words whitespace-normal”>Here’s what their answer tells me: the most reliable solution that bypasses all of this entirely is manual HTML excerpts typed directly into the Excerpt field.</p>
There has to be another way.June 20, 2026 at 2:56 am #77849Hi,
Two unresolved issues: excerpt HTML stripping and mobile navigation not rendering
I am running Ashe Pro with a child theme on petfoodsafetynews.com and have two unresolved issues I need your direct assistance with. Your previous response confirmed the theme uses standard WordPress excerpt functions, but that doesn’t resolve my situation.
ISSUE 1: EXCERPT HTML STRIPPING
Your previous reply stated that fixing this requires custom development or a plugin. I have attempted both extensively:
– Four separate PHP filter implementations targeting the_excerpt and wp_trim_excerpt at various priorities, added via Code Snippets and directly in child theme functions.php
– The WordPress more tag
– The Advanced Excerpt plugin
None of these had any effect. This suggests your theme may be processing excerpts through a function that bypasses standard WordPress hooks entirely. Could you please tell me specifically which function or template tag your theme uses to output post excerpts on the homepage and archive pages? Specifically: does the theme use the_excerpt(), get_the_excerpt(), wp_trim_words(), or a custom function? And in which template file? This information would allow me to target the correct hook.
ISSUE 2: MOBILE NAVIGATION NOT RENDERING
On mobile devices (tested on Pixel 6, Chrome), the navigation menu disappears completely below a viewport width of approximately 979px. There is no hamburger menu button visible at all — only a search icon in a white sticky bar. The mobile menu simply does not render.
I have ruled out the following causes:
– Jetpack Boost JS deferral (disabled)
– Jetpack Boost CSS optimization (disabled)
– Jetpack Boost Concatenate JS (disabled)
– Plugin conflicts (tested with all plugins deactivated)
The hamburger button does not appear in the HTML when inspected in Chrome DevTools at mobile viewport widths. This appears to be a theme rendering issue. Please advise on what controls the mobile menu visibility in Ashe Pro and what may prevent it from rendering.
Thank you for your assistance.
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