Hello Ashe Pro Support Team,
I am currently experiencing a license configuration issue related to a cloned WordPress site and would appreciate your guidance.
**Note:** For privacy reasons, I am using placeholder domain names in this inquiry:
– Original site: AAAA.co.jp (actual domain withheld)
– Current site: BBBB.co.jp (actual domain withheld)
**Current Situation:**
– Original site: AAAA.co.jp (where the license was initially activated)
– Current site: BBBB.co.jp (cloned from the original site)
– I am now using Ashe Pro on the BBBB.co.jp site
– The Pro features are working on BBBB.co.jp, likely due to the cloning process
– However, in my account dashboard (https://customers.freemius.com/websites), the WEBSITES field still shows “AAAA.co.jp”
**The Problem:**
The original site (AAAA.co.jp) no longer exists and has been completely removed.
**What I Need:**
I would like to migrate the license registration from AAAA.co.jp to BBBB.co.jp.
**My Questions:**
1. What steps should I take to properly update the WEBSITES field to BBBB.co.jp?
2. Will this operation have any impact on the BBBB.co.jp site’s current configuration, data, or functionality?
3. Will I need to reactivate the license manually, or will it be handled automatically?
I have only one license activation available, but since the original site no longer exists, I believe this should be a migration rather than a new activation.
Thank you for your assistance.
**P.S.** I apologize if you receive duplicate messages. I accidentally submitted this inquiry through a different form earlier. Please disregard any previous submission and refer to this message instead.
Best regards,
yoshiki enya
.
