Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 2, 2025 at 4:29 pm #77034
    Leng Leeng
    Participant
    Premium Member

    Hello.

     

    I apologize in advance for my English, I use a translator.

    More than a year ago I wrote to you with the same problem. The Bard theme does not update, because of this there are problems with adaptation on mobile devices, the site loading speed is very slow and much more. Now I have Bard Pro 2.7.9 installed. Please send me a new version so that I can install it manually. The whole problem is described in this post earlier (https://wp-royal-themes.com/forums/topic/the-bard-theme-is-not-updated/). Nothing has changed. I kindly ask you to just send me a new version, please. Thank you in advance!

    May 2, 2025 at 10:44 pm #77035
    vako
    Keymaster
    Premium Member

    Hi Leng,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    May 6, 2025 at 8:01 am #77038
    Leng Leeng
    Participant
    Premium Member
    This reply has been marked as private.
    May 6, 2025 at 11:28 pm #77040
    vako
    Keymaster
    Premium Member

    Hi Leng,

     

    Please contact us via this email address: info.wproyal@gmail.com and we will share the lates version of the theme

     

    Kind Regards

    May 6, 2025 at 11:28 pm #77041
    vako
    Keymaster
    Premium Member

    Hi Leng,

     

    Please contact us via this email address: info.wproyal@gmail.com and we will share the lates version of the theme

     

    Kind Regards

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