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  • #76355
    Amanda
    Participant
    Premium Member

    Hello,

    I have been fighting with my site for the past several days trying to speed things up, especially on mobile. My hosting site says it’s not on their end and won’t provide much help.

    I am having a lot of problems with image sizes (I need help learning what size I need to put them in for them to work well because the ratios are different on every page). I also have several things that keep coming up as issues:

    jquery issues

    @babel/plugin-transform-classes

    layout change issues

    Google Font issues (pretty sure this isn’t theme-related, but thought I’d mention)

    <span class=”lh-audit__title” style=”-webkit-tap-highlight-color: transparent; box-sizing: border-box; color: #212121; font-family: Roboto, Helvetica, Arial, sans-serif; font-size: 14px; background-color: #fafafa;”><span style=”-webkit-tap-highlight-color: transparent; box-sizing: border-box;”>Avoid serving legacy JavaScript to modern browsers</span></span><span style=”color: #212121; font-family: Roboto, Helvetica, Arial, sans-serif; font-size: 14px; background-color: #fafafa;”>

    </span>And then height and width not set and largest contentful paint

    I do not know what is coming from where and would appreciate any advice you can give. I am about to give up on my new site.

    Editing to add:

    I have removed the sidebar, alt sidebar, header, and featured links to make the site faster. I am not happy with how my site looks so stripped down, though I don’t need all of those features. I’m not even sure how much all of that affected the speed. It’s been testing all over the place.

    Thank you again so much,

    Amanda

    • This topic was modified 2 months ago by Amanda. Reason: I forgot to mention I removed some of my favorite features. :(
    #76358
    vako
    Keymaster
    Premium Member

    Hi Amanda,

     

    At first, thank you for choosing our theme and service.

    We recommend using https://pagespeed.web.dev/ this tool will analyze your website speed performance and also will give you suggestions on how to resolve them.

    Kind Regards

    #76359
    Amanda
    Participant
    Premium Member
    This reply has been marked as private.
    #76360
    vako
    Keymaster
    Premium Member

    Hi Amanda,

     

    Actually WordPress itself creates different thumbnail sizes as soon as you upload the image to your website, our theme itself uses some custom sizes but the best size for the images is 1500×800.
    If you have the site speed issue and it initiates that image size is the issue, it is more likely that it means the image size is in memory MB and not in dimensions.

    Kind Regards

    #76361
    Amanda
    Participant
    Premium Member
    This reply has been marked as private.
    #76365
    vako
    Keymaster
    Premium Member

    Hi Amanda,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    #76367
    Amanda
    Participant
    Premium Member
    This reply has been marked as private.
    #76374
    vako
    Keymaster
    Premium Member

    Hi Amanda,

     

    Thank you for sharing the login details. We’ve commenced the investigation process for the issue you’ve raised. Rest assured, we’ll keep you informed of any updates as soon as they become available.

    If you have any additional information or if there’s anything specific you’d like us to focus on during the investigation, please let us know.

    We appreciate your patience.

     

    Kind Regards

    #76377
    Amanda
    Participant
    Premium Member
    This reply has been marked as private.
    #76384
    vako
    Keymaster
    Premium Member

    We are sorry to see you leaving, we tried to do our best.

    In case you need any assistance, please feel free to contact us at any time.

    Kind Regards

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