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  • November 21, 2024 at 12:00 am #76064
    Chantal
    Participant
    Premium Member

    I noticed that (since a couple of days) the hand-picked products block (Woocommerce) doesn’t show images anymore. This is also the issue with other Woocommerce product blocks. Strangely the single product block does work. I see the images (thumbnail) in WordPress but not on the frontend. It worked before. Could this be related to the WordPress update? Because the problem started at the same time.

    I’m not sure if this is a problem with WordPress, with Woocommerce or with the theme. But since the images are visible in WordPress (back-end) I suspect it is a problem with the theme’s compatibilty with the new WordPress version.

    Hopefully there’s a way to fix this.

    • This topic was modified 5 months ago by Chantal.
    November 22, 2024 at 12:36 am #76092
    vako
    Keymaster
    Premium Member

    Hi Chantal,

     

    At first, thank you for choosing our theme and service.

    We have identified that the latest WordPress update is causing an issue affecting many themes, including ours. You can find more details on the official WordPress site: https://core.trac.wordpress.org/ticket/62413.

    The WordPress team has already announced that a fix will be released very soon (likely today or tomorrow). In the meantime, please rest assured that we are actively working on this issue and exploring potential workarounds. If we find a solution before the WordPress update is released, we will update the theme immediately. Please stay tuned for further updates from us and WordPress.

    The new WordPress 6.7.1 is now available! Please ensure you:

    Update to WordPress 6.7.1.

    Update our theme (if you haven’t already).

    Rebuild your thumbnails.

    Following these steps should resolve the issue. If you encounter any further problems, don’t hesitate to reach out to us for support.

     

    Best regards

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