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  • November 16, 2024 at 10:49 am #75986
    Marcus Platt
    Participant
    Premium Member

    Hi, for some reason, only the first 3 featured images on my blog homepage are displaying correctly in Chrome…. the next 7 thumbnaila are squashed.

    Safari and Firefox both display ok? I’ve tried changing the featured image, but they always look squashed if they are in position 4-10 on the homepage.

    This applies to all 3 pages when I scroll through them. First 3 good, the next 7 bad?

    https://amblingadventures.com/

     

     

     

    November 17, 2024 at 12:22 am #75987
    Mette Bech
    Participant
    Premium Member

    I have excatly the same problem – I hope it can be fixed soon.

    November 17, 2024 at 1:16 am #75990
    vako
    Keymaster
    Premium Member

    Hi Marcus and Mette,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    November 17, 2024 at 6:58 am #75994
    Valerie Stimac
    Participant
    Premium Member

    This is not a backend issue – it is a theme issue, and I’m having the same problem.

    Also, the Customize menu is a mess! See: https://imgur.com/a/LPSwShn

    Stop asking for backend access when it’s a theme issue for multiple site owners.

    You need to update the theme again, as it’s totally messed up in WP6.7.

     

    November 17, 2024 at 12:34 pm #75998
    Jamie larrison
    Participant
    Premium Member

    I’m having the same problem. On the main page the first featured photo is showing at the correct size, but the next photos are all way too small and squashed. When can we expect a theme update to be compatible with the new WP update? https://pineconesandprimers.com/

    November 17, 2024 at 2:03 pm #75999
    Charlotte Charami
    Participant
    Premium Member

    I have the same exact issue. The first three Featured Images are fine, the next are all squished. (https://charami.com)

    November 17, 2024 at 3:19 pm #76000
    Suniko
    Participant
    Premium Member

    Same problem on my website  https://gorskim-szlakiem.pl

    Ashe-grid-thumbnails and ashe-full-thumbnails getting squished from 533×333 to 330×150 against functions.php attributes

    November 17, 2024 at 5:55 pm #76001
    Valerie Stimac
    Participant
    Premium Member

    @Vako, we need a theme update, as this is a problem with the theme. Can you please estimate when you might be able to troubleshoot this?

    November 18, 2024 at 4:32 am #76002
    José Alexandre Beleza Fernandes
    Participant
    Premium Member

    <span style=”color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;”>I have a similar problem, the featured image start to be displayed in such a small size?</span><br style=”color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;” /><span style=”color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;”>Is this some configuration I need to do? Help me please…</span>

    November 18, 2024 at 6:52 am #76003
    Valerie Stimac
    Participant
    Premium Member

    José Alexandre, you are not alone – we are all stuck waiting for the theme to be updated and fix this.

    November 18, 2024 at 11:53 am #76005
    Charelle
    Participant
    Premium Member

    I have the same problem, please solve this asap > http://www.charisfar.com

    November 18, 2024 at 10:20 pm #76007
    José Alexandre Beleza Fernandes
    Participant
    Premium Member

    No meu caso, a imagem de destaque aparece em tamanho reduzido, tipo imagem de celular; e não consigo criar artigos novos nem editar artigos através do google, dá erro de edição, diz para tentar mais tarde. Tenho conseguido editar mas no edge

    November 19, 2024 at 12:07 am #76011
    Joachim
    Participant
    Premium Member

    Yes, here the same. Many posts have wrong dimensions for the featured image on the single post pages since the new update now. This is not a problem of the backend. It is the problem since the new Ashe Pro theme update.

    November 19, 2024 at 1:06 am #76014
    vako
    Keymaster
    Premium Member

    Hi Folks,

     

    Sorry for the late reply we have been on holidays

    Ashe theme had some issues with the new WP release yes we admit that, but our developers released an update already.

    1. Please make sure that the theme is running on the latest version: 3.7.7
    2. Please make sure that caching plugins or cache is not the reason for the issue
    3. If the issue still exists, that could mean that the old version of the images are still saved on your website and they are displayed, so please install 3rd party plugin: AJAX Thumbnail Rebuild here is the link: https://wordpress.org/plugins/ajax-thumbnail-rebuild/ that you have to rebuild thumbnails and all be fine.

    Kind Regards

    November 19, 2024 at 2:09 am #76022
    José Alexandre Beleza Fernandes
    Participant
    Premium Member

    Eu tenho o meu blog atualizado e a imagem de destaque continua demasiado reduzida. Vejam o que se passa. Meu blog é http://www.estradafora.com , entre no blog com o Chrome e veja o tamanho da imagem de destaque.

     

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