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  • November 12, 2024 at 9:26 pm #75962
    Joachim
    Participant
    Premium Member

    Hello,

    I have Ashe Pro and everything is great. A wonderful theme. Although I have found something: when I edit the description of a category and then click on Save then all my changes disappear. So I cannot change the description of a category anymore. Is this a bug? I never had this problem before.

    November 13, 2024 at 1:35 am #75965
    vako
    Keymaster
    Premium Member

    Hi Joachim,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

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