- This topic has 10 replies, 2 voices, and was last updated 1 year ago by
vako.
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November 7, 2024 at 7:01 am #75941
Hi I have Ashe Pro Style 8. As first the demo content loaded but no longer there, possibly my error. Should I uninstall and reinstall Ashe Pro or can you do something on the back end?
Thanks for your urgent attention!
November 7, 2024 at 11:48 pm #75943Hi Lor,
At first, thank you for choosing our theme and service.
To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.
Once we have this information, we’ll be better equipped to identify the issue and provide a solution.
Kind regards
November 8, 2024 at 2:53 am #75945This reply has been marked as private.November 9, 2024 at 12:36 am #75947Hi Lor,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
November 9, 2024 at 2:51 am #75949This reply has been marked as private.November 10, 2024 at 1:04 am #75950Hi Lor,
We imported the requested demo import, please check and let us know if you need any further assistance.
Kind Regards
November 10, 2024 at 10:59 am #75955This reply has been marked as private.November 12, 2024 at 12:49 am #75958Hi Lor,
Sorry for the late reply we have been on holidays
Can you please describe the issue in more detail, exactly what do you mean by “the demo content doesn’t line up?” Please send us a screenshot of the issue, and we will do our best to help you.
Kind Regards
November 12, 2024 at 9:00 am #75961This reply has been marked as private.November 14, 2024 at 8:00 am #75969This reply has been marked as private.November 14, 2024 at 11:04 pm #75978Hi Lor,
Can you please send us a screenshot showing which parts are missing?
Kind regards
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