Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 10, 2024 at 10:51 am #75514
    Suniko
    Participant
    Premium Member

    Hi Team,

    After recent Ashe Pro theme update my website https://gorskim-szlakiem.pl started to show problems with CLS. Everything was fine until 04th of May 2024 when automatic theme update happened.

    Main CLS is now on .main-content.clear-fix.boxed-wrapper (0.05)

    Additional CLS appeared on .post-header (3x 0.01)

    Together it sum up to over 0.11 which marked my website with performance issue. I’ve already checked the fonts and other components. Screenshot below:

    https://imgur.com/a/8gOu1hE

    Any guidelines around fixing this issue would be helpfull.

    • This topic was modified 11 months, 2 weeks ago by Suniko.
    May 10, 2024 at 11:07 pm #75518
    vako
    Keymaster
    Premium Member

    Hi Suniko,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    May 11, 2024 at 10:25 am #75520
    Suniko
    Participant
    Premium Member
    This reply has been marked as private.
    May 14, 2024 at 3:35 pm #75531
    vako
    Keymaster
    Premium Member

    Hi Suniko,

     

    Sorry for the late reply we have been on holidays

    Thank you for sharing the login details. We’ve commenced the investigation process for the issue you’ve raised. Rest assured, we’ll keep you informed of any updates as soon as they become available.

    If you have any additional information or if there’s anything specific you’d like us to focus on during the investigation, please let us know.

    We appreciate your patience.

     

    Kind Regards

    May 14, 2024 at 4:17 pm #75536
    Suniko
    Participant
    Premium Member

    Thank you.

    I’ll be waiting for an update 🙂

    Best regards.

    May 20, 2024 at 8:50 pm #75549
    Suniko
    Participant
    Premium Member

    Hey @Vako,

    Any update regarding my problem with CLS? 🙂

    May 21, 2024 at 3:54 pm #75553
    George
    Moderator
    Premium Member
    This reply has been marked as private.
    May 21, 2024 at 7:00 pm #75557
    Suniko
    Participant
    Premium Member
    This reply has been marked as private.
    May 22, 2024 at 2:46 pm #75558
    George
    Moderator
    Premium Member

    Hi again,

    After testing I’ve found out that we’ve made little adjustments on header, we can’t change those adjustments now cause it’s fixing some issues related to header appearance.

    Sorry for that inconvenience.

    Kind regards,
    George

    May 22, 2024 at 2:48 pm #75559
    Suniko
    Participant
    Premium Member

    Ok so this is expected to be fixed in future update or is there anything that can be done on my page to get rid of raised CLS to take it down from 0,12 to 0,09?

     

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