Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • January 11, 2024 at 11:05 pm #74514
    Teresa Hanish
    Participant
    Premium Member

    I did header in theme. It shows on my desktop and mobile. But others can’t see and my browser at work shows it blank as well. I cleared cache and deactivated plugins. Suggestion? Lifesthepits.net

    January 12, 2024 at 2:27 am #74515
    Teresa Hanish
    Participant
    Premium Member

    I got it set. Media in word press allows pdf files and it showed in some browsers. When it was changed to jpg it fixed it. In case anyone else experiences. I do love the link of the theme.

    January 13, 2024 at 4:40 pm #74521
    vako
    Keymaster
    Premium Member

    Hi Teresa,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    January 13, 2024 at 6:33 pm #74525
    Teresa Hanish
    Participant
    Premium Member

    I am good I already solved but thanks

    January 15, 2024 at 8:43 pm #74530
    vako
    Keymaster
    Premium Member

    We’re pleased to hear that you’ve managed to find a solution on your own. Should you have any future questions or encounter new challenges, don’t hesitate to reach out. We’re here to help.

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.