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  • September 9, 2023 at 3:24 am #71674
    Gemma Coleman
    Participant
    Premium Member

    Hi

    Ive installed Ashe Pro and imported the demo content. However, when i choose to change to one of the other predetermined themes, it won’t load correctly. The slider doesn’t appear nor any of the images.

    I have changed themes and reset WP a couple of times so maybe I’ve broken something in the database.

    Newbie to WP and blogging here – help please!

    Thanks 🙂

    Gemma

    September 9, 2023 at 6:41 pm #71684
    vako
    Keymaster
    Premium Member

    Hi Gemma,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

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