Viewing 15 posts - 1 through 15 (of 23 total)
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  • #71654
    Zainab Shoukat
    Participant
    Premium Member

    How can I configure my blog posts in the Ashe Pro theme so that when a user clicks on a post, it opens in a new tab without adding any link to the post? Please confirm it’s urgent.

    #71656
    vako
    Keymaster
    Premium Member

    Hi Zainab,

     

    Unfortunately, it’s not possible with the theme options, please try to use some other 3rd party plugins to get the result.

     

    Kind Regards

    #71658
    Zainab Shoukat
    Participant
    Premium Member

    Hi,

    I’m aware that most themes offer the option for posts to open in new tabs when clicked. However, it appears that the behavior is not as expected on my category pages. Specifically, when a visitor clicks on a specific post on a category page, it does not open in a new tab.

    To illustrate, let me provide an example: On a blog post page, there are numerous posts, and when someone wants to read a particular post, they simply click on it, and it opens in a new tab. This functionality is typically built-in.

    My question is whether there is a way to enable this same behavior for posts on category pages as this theme is specifically created for blogs. I believe this should be a standard feature, and I’m seeking guidance on how to achieve it with my current theme.

    I appreciate your attention to this matter and look forward to your insights and assistance in resolving this query.

     

    #71661
    vako
    Keymaster
    Premium Member

    Hi Zainab,

     

    I will redirect this topic to the developer’s board and they will check for possible solutions.

     

    Kind Regards

    #71666
    George
    Moderator
    Premium Member

    Hi again,

    We’ve added the option open links in new tab in Customizer > Blog Page >  Post Elements and it’ll be there in the next update, if you wish to have this feature sooner please provide temporary login and I’ll upload the version with changes.

    If you’ll share access details don’t forget to set a reply as private

    Kind regards,
    George

    #71667
    Zainab Shoukat
    Participant
    Premium Member

    Hi,

    Thank you for the swift response. I appreciate your assistance with the upcoming update and I will update it on my website once the new update comes. I have an urgent concern please help me with it. As for the thumbnail and post-image size adjustment, it’s indeed a crucial aspect of my website’s user experience. If you require access to implement these changes, I’ll be more than happy to provide temporary login details. Please let me know the next steps.  I noticed that your theme has thumbnails and featured images that are fixed in a frame without blurring, and I particularly like the 700×382 size. Could you please guide me on how to adjust my thumbnail and featured images to match these dimensions? Specifically, I would like my existing thumbnail size to remain.

     

    #71669
    vako
    Keymaster
    Premium Member

    Hi Zainab,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #71671
    Zainab Shoukat
    Participant
    Premium Member
    This reply has been marked as private.
    #71682
    vako
    Keymaster
    Premium Member

    Hi Zainab,

     

    We started the investigation process of the issue, please don’t change the login URL till our next response.

     

    Kind Regards

    #71686
    Zainab Shoukat
    Participant
    Premium Member

    Ok

    #71691
    Zainab Shoukat
    Participant
    Premium Member

    Hi Team,

    Could you please confirm how much time you anticipate needing to address my matter urgently?

    I understand the dedication and expertise of the Theme Support team and am confident in your ability to help me.

    #71695
    George
    Moderator
    Premium Member

    Hi again,

    Let’s go throught your requests step by step, can you provide more details about fixed sidebar issue ? we’ve this feature and it’s activated by default
    I’ve inserted placeholder content on homepage and it works fine

    As of footer area size decrease we have following options for this:
    https://prnt.sc/FJE8qR3HA21a

    As of image sizes, let’s discuss it after solving this 2 issues

    Kind regards,
    George

    #71696
    Zainab Shoukat
    Participant
    Premium Member
    This reply has been marked as private.
    #71697
    George
    Moderator
    Premium Member

    Hi again,

    1. The height of the footer depends on the content inserted in it so remove or adjust the content layout and it will resize according to it.

    2. You can simply turn off the sticky sidebar option from the general layouts section:
    https://prnt.sc/M5g_g5xEu4Lc
    There are some options that you should find yourself, Please explore the theme and learn the documentation, we can’t help you with this kind of stuff in the future.

    3. We’ve deleted custom sizes in the Blog Page section and rebuilt thumbnails and I think it’s good now, Please check
    https://prnt.sc/6_0xk7m2Wcj2

    Kind regards,
    George

    #71698
    Zainab Shoukat
    Participant
    Premium Member

    Hi George,

    Thank you for your assistance with the sidebar and footer adjustments. Regarding the third request, I appreciate your efforts, but I’m still experiencing some difficulties.

    Unfortunately, the links you provided cannot be accessed from my end. To clarify, what I’m looking for is the exact image size specifications that I can use universally across all categories and their respective sub-pages within categories. I’m seeking a symmetrical image size that ensures clarity and prevents blurriness when I create a post and upload images.

    If you could provide me with the specific dimensions or a method to achieve this symmetry, I would greatly appreciate it.

    Thank you for your continued support.

     

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