Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #71323
    Alex
    Participant
    Premium Member

    I’m trying to set up my homepage, and having troubles getting the sidebar on the right side: http://www.schneebesenundrosenkohl.de.
    For example on the page https://schneebesenundrosenkohl.de/cold-brew/ I get the sidebar.

    What have I to do that on all other pages this sidebar will also appear?

    Thanks a lot in advance for your support.

    Kind regards from Germany

     

    #71331
    vako
    Keymaster
    Premium Member

    Hi Alex,

     

    At first, thank you for choosing our theme and service.

    In the Ashe Pro theme sidebars can be enabled in several ways, first is to select page layout with sidebar, for this please navigate to Dashboard  > Appearance > Customize > General Layouts > Page Layouts and choose your prefered style which includes sidebars, here is the screenshot: https://nimb.ws/Pk14rf

    The pages which are not listed in this customizer section can also use sidebars via page options, please navigate to Dashboard > Pages > Edit page > Page Options > Show Sidebar

    Please make sure that widgets in the sidebar areas are added from the back end, please navigate to Dashboard > Appearance > Widgets and check if sidebar areas are filled with widgets you want to be displayed.

    If all these steps are done and sidebars still do not appear on the website, let’s check the issue from your website’s back end, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #71335
    Alex
    Participant
    Premium Member
    This reply has been marked as private.
    #71347
    vako
    Keymaster
    Premium Member

    Hi Alex,

     

    We checked our inbox but have never received your email, please check again sent emails or you can post where requested info.

     

    Kind Regards

    #71349
    Alex
    Participant
    Premium Member
    This reply has been marked as private.
    #71350
    Alex
    Participant
    Premium Member

    Hi Vako,

    thanks for your support.
    I solved my problem by myself – the page options were the problem.
    Now everything is ok.

    Kind regards
    Alex

    #71353
    vako
    Keymaster
    Premium Member

    We are glad that you were able to found out the solution by yourself.

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.