Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • September 14, 2022 at 11:08 pm #69989
    Sabine Jordan
    Participant
    Premium Member

    After updating to the latest theme version, I encountered issues with the search icon. It no longer shows on the main navigation. I am using a child theme to keep the comment translation for my comment section. I have not encountered this issue with the search icon in the past. This was never an issue.

    Thanks a lot for your support here.

    Best regards

     

    Sabine

    September 16, 2022 at 8:28 am #69991
    yannab2
    Participant
    Premium Member

    My search icon also missing, please help

    September 16, 2022 at 11:50 am #69995
    vako
    Keymaster
    Premium Member

    Hi.

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    September 17, 2022 at 3:34 am #70001
    Sabine Jordan
    Participant
    Premium Member

    Hello, I don’t know how and why but the search icon is showing again. I am wondering whether this was linked to the fact that I emptied the cache today.

    Thanks and kind regards

    Sabine

    September 17, 2022 at 6:10 pm #70004
    Ilias
    Participant
    Premium Member
    This reply has been marked as private.
    September 17, 2022 at 6:18 pm #70005
    Ilias
    Participant
    Premium Member

    My search icon also missing after updating to the latest theme version.

    please help

     

    September 17, 2022 at 10:35 pm #70009
    vako
    Keymaster
    Premium Member

    Hi Ilias,

     

    Please check the cache on your end, because we checked your shared link and here is what we get: https://nimb.ws/uNWBkq

     

    Kid Regards

    September 17, 2022 at 11:59 pm #70010
    Ilias
    Participant
    Premium Member

    I did it! you were right! now it looks normal

     

    Τhanks a lot

    September 19, 2022 at 1:53 pm #70018
    vako
    Keymaster
    Premium Member

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

    September 19, 2022 at 3:21 pm #70024
    Leontina Mardale
    Participant
    Premium Member

    My search icon also missing after updating to the latest theme version. Please help!

    September 20, 2022 at 6:45 pm #70032
    vako
    Keymaster
    Premium Member

    Hi Leontina,

     

    Please clear cached data on your end and please check again. If the issue still appears, in order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.