Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • March 11, 2022 at 2:03 pm #68254
    Psinegre78
    Participant
    Premium Member

    Hello,

    I wanted to use the Life Style template, but I don’t understand, I only have one item that appears on the first page, when there should be several

    Thanks for your help

    Pascal

    March 11, 2022 at 6:38 pm #68257
    vako
    Keymaster
    Premium Member

    Hi Pascal,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    March 22, 2022 at 7:24 pm #68353
    Psinegre78
    Participant
    Premium Member
    This reply has been marked as private.
    March 24, 2022 at 11:30 am #68378
    Psinegre78
    Participant
    Premium Member

    Hi,

    I have install the plugin.

    What is the next step ?

    Thanks

    Regards

    March 24, 2022 at 6:27 pm #68380
    vako
    Keymaster
    Premium Member

    Hi Pascal,

     

    We need generated login URL you get from the plugin to access your website.

     

    Kind Regards

    March 24, 2022 at 6:31 pm #68381
    Psinegre78
    Participant
    Premium Member
    This reply has been marked as private.
    March 25, 2022 at 11:24 am #68397
    vako
    Keymaster
    Premium Member

    Hi Pascal,

     

    We tried to access your website built it responds that the site cant be reached, please check the URL if it’s valid and share again.

     

    Kind Regards

    March 25, 2022 at 2:11 pm #68401
    Psinegre78
    Participant
    Premium Member
    This reply has been marked as private.
    March 25, 2022 at 6:15 pm #68407
    vako
    Keymaster
    Premium Member

    Hi Pascal,

     

    Same, unfortunately, we event tried to visit your website as a regular user but your website does not load.

     

    Kind Regards

    March 28, 2022 at 4:06 pm #68457
    Psinegre78
    Participant
    Premium Member

    I not understand, we have any probleme to load our website…………….

    March 28, 2022 at 6:28 pm #68459
    vako
    Keymaster
    Premium Member

    Hi Pascal,

     

    Yes, we can’t access your website even as a regular user, it always gives us messages that the response took too long and the site cant be reached.

    Please contact your server/hosting provider and ask them to check for the issue.

    Kind Regards

    March 30, 2022 at 6:58 pm #68486
    Psinegre78
    Participant
    Premium Member

    I have find the solution, thanks

    March 30, 2022 at 7:18 pm #68488
    vako
    Keymaster
    Premium Member

    Hi Pascal,

     

    We are glad that you were able to found out the solution by yourself.

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

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