HTTP vs HTTPS with Header Photo

This topic has 8 replies, 3 voices, and was last updated 4 years, 10 months ago by Nick.

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May 20, 2020 at 8:43 pm #51552

sydneyedelong@gmail.com
Participant
Free Member

I found an issue, and a WordPress expert said that “header image is set to HTTP instead of https so if you visit the https version of your site the image can’t load due to “mixed content” error.” What happens is if I type in my website address, it won’t show the header or any of my posts. When I click on a link for my website, it shows up with the header and posts. How can I fix this?

May 21, 2020 at 10:23 am #51564

vako
Keymaster
Premium Member

Hi @sydneyedelong@gmail.com

Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

Kind Regards

May 21, 2020 at 7:05 pm #51580

sydneyedelong@gmail.com
Participant
Free Member

The website is lifeissimplysweet.com

If that address is typed- not clicked on the link, not copied and pasted- but typed into the address bar, it looks like this: https://ibb.co/7nRjkPg

If you click on a link to the site, or if I click “View Site” through Word Press, it shows up how it should, like this: https://ibb.co/pwhHR9L

As mentioned before, the Word Press expert said that “header image is set to HTTP instead of https so if you visit the https version of your site the image can’t load due to “mixed content” error.”

May 22, 2020 at 5:20 pm #51917

vako
Keymaster
Premium Member

Hi @sydneyedelong@gmail.com

I will redirect this topic to the developers and they will check.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

May 26, 2020 at 8:35 am #51983

Nick
Keymaster
WP Royal Team

Hi,

We still waiting for you, please grant site access and we will check it.

Kind Regards,

Nick

May 27, 2020 at 7:33 pm #52032

sydneyedelong@gmail.com
Participant
Free Member

This reply has been marked as private.

May 29, 2020 at 2:16 pm #52070

Nick
Keymaster
WP Royal Team

Hi,

Your site is not set https see image

https://imgur.com/a/LaGwk4R

So first make sure that all site is pointed to SSL and then we will check the image.

Currently your site running without SSl

https://imgur.com/a/BegMmO5

Kind Regards,

Nick

June 3, 2020 at 9:19 pm #52159

sydneyedelong@gmail.com
Participant
Free Member

I changed the WordPress address to be https and changed the Site addresses to be https.

https://ibb.co/HgrnS5K

June 6, 2020 at 9:37 am #52187

Nick
Keymaster
WP Royal Team

Ok but you need to updates all URL’s in your database as well to point all old HTTP links to https, you can try to use Really Simple SSL plugin which will do this for you and install a valid SSL certificate on your site (currently you have not SSL installed – please see the image below https://imgur.com/a/0CHxZHK ), all be fine then, Setting up SSL is bit tricky, so I recommend you to learn more about it or hire someone who will help you to set up it correctly.

Kind Regards,

Nick
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