[George]

Hi again,

Sorry for misunderstanding, our theme isn’t block theme, have you tried to switch to classic editor?
You can use following plugin
https://wordpress.org/plugins/classic-editor/

Kind regards,
George

[George]

Hello again,

As I understand the issue here is difference between post/page editing in backend  and customizer/frontend right ? only thing we can offer is to restyle it with customizer settings, we can’t make it totally same as post/page editor of backend cause themes layout is different from dashboard editor and only way to customize it is according customizer settings.

If I’m missing something please tell us and we’ll dig deeper

Kind regards,
George

[George]

This reply has been marked as private.

[George]

Hello again,

Ending parentheses was missing in media query of additional css, now it should work correctly
https://prnt.sc/GyraO9GPyj-R
Kind regards,
George

• This reply was modified 5 months, 3 weeks ago by George.
• This reply was modified 5 months, 3 weeks ago by George.

[George]

This reply has been marked as private.

[George]

Maybe there was some database error or hosting issue, if same thing happens again please contact us.

Kind regards,
George

[George]

Hello,

Sorry for this very late response, can you restore access ?
I see currently the slider is working, have you made some changes that fixed the error or did it happen automatically ?

Kind regards,
George

[George]

I’ve found temporary solution, please check it, we’ll include it in the next update.

Kind regards,
George

[George]

P.S.  I’ve checked it again and I’ve found the issue, I’ll get back to you as soon as I find solution

• This reply was modified 12 months ago by George.

[George]

Hi again,

Sorry for late response, issue seems solved now cause classic editor deactivated but post format still visible, can you confirm it please ?

Kind regards,
George

[George]

Hi again,

Background/slider images are scaled according aspect ratio, you need to either upload differently cropped images or it’ll cut off little bit. we’ll discuss adding responsive height to make images fully appear, generally reducing/increasing height influences scaling of image horizontally as well.

Kind regards,
George

[George]

Hi again,

Maybe it’s cache issue cause on my end even on mobile it works correclty.

Kind regards,
George

[George]

Hi again,

Please reopen access to site, also can you provide screenshot about following ?
” I comment out the hiding of all the fields (in the dev tools) they do show up”

Kind regards,
George

• This reply was modified 1 year ago by George.

[George]

Hello again,

I’ve inserted provided script in custom css and js script and it works on my end.
Please check and if further help needed contact us again:
https://prnt.sc/CwAL_gq_VdDH
https://prnt.sc/6bpfHjDvW_TD

Kind regards,
George

[George]

Hi again,

I’ve checked it and only thing we can offer is to manipulate slider height, cause it’s scales according img aspect ratio and image cuts off because of it.
https://prnt.sc/eM5qkVK2asHe

Kind regards,
George

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