Forum Replies Created
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AuthorPosts
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Hello,
Sorry for this very late response, can you restore access ?
I see currently the slider is working, have you made some changes that fixed the error or did it happen automatically ?Kind regards,
GeorgeI’ve found temporary solution, please check it, we’ll include it in the next update.
Kind regards,
GeorgeP.S. I’ve checked it again and I’ve found the issue, I’ll get back to you as soon as I find solution
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This reply was modified 1 month ago by
George.
Hi again,
Sorry for late response, issue seems solved now cause classic editor deactivated but post format still visible, can you confirm it please ?
Kind regards,
GeorgeHi again,
Background/slider images are scaled according aspect ratio, you need to either upload differently cropped images or it’ll cut off little bit. we’ll discuss adding responsive height to make images fully appear, generally reducing/increasing height influences scaling of image horizontally as well.
Kind regards,
GeorgeHi again,
Maybe it’s cache issue cause on my end even on mobile it works correclty.
Kind regards,
GeorgeHi again,
Please reopen access to site, also can you provide screenshot about following ?
” I comment out the hiding of all the fields (in the dev tools) they do show up”Kind regards,
George-
This reply was modified 1 month, 1 week ago by
George.
Hello again,
I’ve inserted provided script in custom css and js script and it works on my end.
Please check and if further help needed contact us again:
https://prnt.sc/CwAL_gq_VdDH
https://prnt.sc/6bpfHjDvW_TDKind regards,
GeorgeHi again,
I’ve checked it and only thing we can offer is to manipulate slider height, cause it’s scales according img aspect ratio and image cuts off because of it.
https://prnt.sc/eM5qkVK2asHeKind regards,
GeorgeHi again,
Sorry but sometimes we are delayed for different priority tasks, please leave access open once more so that it doesn’t close in couple of days and I’ll try to insert css myself and refine selectors if needed.
Kind regards,
GeorgeHi again,
Sorry but this css works when I try on my end, please renew access and I’ll try it on your site myself.
Kind regards,
GeorgeHi again,
Can you provide temporary access to your site ?
I’ll try to apply all the styles myself, it’ll make the process easier.Please don’t forget to mark your reply as private where login details will be shared
Kind regards,
GeorgeHi again,
Sorry for this very late response, have you tried to activate following option ?
https://prnt.sc/S9tC-zd9B3XTKind regards,
GeorgeHi again,
I’ve inserted custom css to make sure that dropcap style applies correctly, please check if everything works correclty
https://prnt.sc/TLR1kkuwrz-H
If you’ll need further help about it please change my user language to english cause I can’t access user settings, it’s because of temp login link doesn’t allow accessing users by defaultKind regards,
GeorgeHi again,
I’m checking it now and get back to you with results
Kind regards,
George -
This reply was modified 1 month ago by
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