Forum Replies Created

Viewing 15 posts - 1 through 15 (of 62 total)
  • Author
    Posts
  • in reply to: My slider does not work anymore #76976
    George
    Moderator
    Premium Member

    Hello,

    Sorry for this very late response, can you restore access ?
    I see currently the slider is working, have you made some changes that fixed the error or did it happen automatically ?

    Kind regards,
    George

    in reply to: How to create a SoundCloud post #76771
    George
    Moderator
    Premium Member

    I’ve found temporary solution, please check it, we’ll include it in the next update.

    Kind regards,
    George

    in reply to: How to create a SoundCloud post #76769
    George
    Moderator
    Premium Member

    P.S.  I’ve checked it again and I’ve found the issue, I’ll get back to you as soon as I find solution

    • This reply was modified 1 month ago by George.
    in reply to: How to create a SoundCloud post #76768
    George
    Moderator
    Premium Member

    Hi again,

    Sorry for late response, issue seems solved now cause classic editor deactivated but post format still visible, can you confirm it please ?

    Kind regards,
    George

    in reply to: Ashe Pro Body Area Cut on mobile phone #76767
    George
    Moderator
    Premium Member

    Hi again,

    Background/slider images are scaled according aspect ratio, you need to either upload differently cropped images or it’ll cut off little bit. we’ll discuss adding responsive height to make images fully appear, generally reducing/increasing height influences scaling of image horizontally as well.

    Kind regards,
    George

    in reply to: Mobile View #76766
    George
    Moderator
    Premium Member

    Hi again,

    Maybe it’s cache issue cause on my end even on mobile it works correclty.

    Kind regards,
    George

    in reply to: How to create a SoundCloud post #76479
    George
    Moderator
    Premium Member

    Hi again,

    Please reopen access to site, also can you provide screenshot about following ?
    ” I comment out the hiding of all the fields (in the dev tools) they do show up”

    Kind regards,
    George

    • This reply was modified 1 month, 1 week ago by George.
    in reply to: Mobile View #76474
    George
    Moderator
    Premium Member

    Hello again,

    I’ve inserted provided script in custom css and js script and it works on my end.
    Please check and if further help needed contact us again:
    https://prnt.sc/CwAL_gq_VdDH
    https://prnt.sc/6bpfHjDvW_TD

    Kind regards,
    George

    in reply to: Ashe Pro Body Area Cut on mobile phone #76439
    George
    Moderator
    Premium Member

    Hi again,

    I’ve checked it and only thing we can offer is to manipulate slider height, cause it’s scales according img aspect ratio and image cuts off because of it.
    https://prnt.sc/eM5qkVK2asHe

    Kind regards,
    George

    in reply to: Mobile View #76437
    George
    Moderator
    Premium Member

    Hi again,

    Sorry but sometimes we are delayed for different priority tasks, please leave access open once more so that it doesn’t close in couple of days and I’ll try to insert css myself and refine selectors if needed.

    Kind regards,
    George

    in reply to: Mobile View #76397
    George
    Moderator
    Premium Member

    Hi again,

    Sorry but this css works when I try on my end, please renew access and I’ll try it on your site myself.

    Kind regards,
    George

    in reply to: Change header font product pages #76396
    George
    Moderator
    Premium Member

    Hi again,

    Can you provide temporary access to your site ?
    I’ll try to apply all the styles myself, it’ll make the process easier.

    Please don’t forget to mark your reply as private where login details will be shared

    Kind regards,
    George

    in reply to: Change icon in mobile menu #76210
    George
    Moderator
    Premium Member

    Hi again,

    Sorry for this very late response, have you tried to activate following option ?
    https://prnt.sc/S9tC-zd9B3XT

    Kind regards,
    George

    in reply to: catital letter gone when theme uppdated #76150
    George
    Moderator
    Premium Member

    Hi again,

    I’ve inserted custom css to make sure that dropcap style applies correctly, please check if everything works correclty
    https://prnt.sc/TLR1kkuwrz-H
    If you’ll need further help about it please change my user language to english cause I can’t access user settings, it’s because of temp login link doesn’t allow accessing users by default

    Kind regards,
    George

    in reply to: catital letter gone when theme uppdated #76149
    George
    Moderator
    Premium Member

    Hi again,

    I’m checking it now and get back to you with results

    Kind regards,
    George

Viewing 15 posts - 1 through 15 (of 62 total)