[vako]

Hi @romeromary16@gmail.com

 

I checked your website and can’t get the same issue as you described. Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

 

Kind Regards

[Julian]

Hi, I have kind of the same problem. There is a broken image in my footer. Im not able to get rid of it. Can you have a look?

[vako]

Hi Julian,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Julian]

This reply has been marked as private.

[vako]

Hi Julian,

Done, please check and let us know if you need any further help.

Kind Regards

[Author]

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