[Yuko Kondo]

WordPress has been updated to ver.5.7.1.

Then, when I try to update the Bard pro, “Update failed” is displayed.

[vako]

Hi Yuko,

 

We made some changes in the themes update system, few days it will not be able to update the theme, please wait patiently.

 

Kind Regards

[Sandy J Cee]

Today is 23rd April. I still cannot update Pro Bard. It tells me “Update Failed. Download Failed. Forbidden.”
Am I doing something wrong? I have never had so much trouble with a theme – ever. Every time there is either a WordPress update or Bard update, something goes wrong..

very disappointing. Wondering if I should cut my losses and just go for another free theme and use blocks instead.

[vako]

Hi Sandy,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Author]

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